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TERMS OF SALES

This website "www.siaetcompagnie.fr" hereinafter referred to as the "Site" is operated by the company Sia et Compagnie, registered with the Chamber of Commerce under the number Siren 853 396 810.

 

These General Terms and Conditions of Sale apply to all orders placed with Sia et Compagnie for all products and services (the “Product(s)”) offered on the Site by natural persons hereinafter referred to as the customer ".

 

Consequently, the fact for any Customer to order a Product offered for sale on the Site implies full and complete acceptance of these General Conditions of Sale, which the Customer acknowledges having read before placing his order.

 

Sia et Compagnie reserves the right to modify these General Conditions of Sale at any time.

 

Nevertheless, the General Conditions of Sale applicable to the order placed by a Customer on the Site are those accepted by the Customer at the time of placing his order.

 

The regulations applicable to the proposed sale are those of distance selling in force in France to date.

ARTICLE 1: PRODUCTS

Product Features

Each product on the online sales site www.siaetcompagnie.fr is accompanied by a description. The photographs of the products are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors. The information and photographs are given for information only, are not exhaustive and come from the data communicated by the manufacturers and suppliers and cannot engage the responsibility of the company Sia et Compagnie.

 

Sia et Compagnie cannot therefore be held liable for any direct or indirect damage suffered by the Customer or by third parties who find their source in the information available on the Site, it being recalled that the Customer is solely responsible for the choice of products and their usage.

Product Availability

Sia et Compagnie undertakes to honor orders received only within the limits of the availability of the products on its own stock or within the limit of the availability on the stocks of its suppliers.

 

The availability or unavailability as well as the delivery times indicated in the descriptive sheets of the Products are given for information only.

Product customization 

The customer ensures the correct spelling of the desired customization, Sia et Compagnie cannot be held responsible if an error was entered when taking the order. No changes can be made.

 

The personalization of products ordered via an existing theme, chosen by the customer, cannot be subject to proof before printing. Only tailor-made themes are the subject of a visual project before printing.

ARTICLE 2: ORDER  

Customer Registration

The customer who wishes to buy a product must:

  • Validate the basket of his order after having checked it,

  • Fill in the identification form on which he will indicate all the details requested,

  • Confirm your order and its payment,

  • Validate the payment.

 

An acknowledgment of receipt confirming that the customer's order has been taken into account is automatically sent to him by e-mail.

 

At the time of the creation of his customer account, the Customer undertakes to provide accurate and sincere information on his situation, as well as to proceed before each new order to a regular verification of the data concerning him, and to proceed online on his customer account, if necessary, to the necessary modifications.

 

Sia et Compagnie particularly draws the Client's attention to the need for the latter to provide him with a valid e-mail address and telephone number.

 

The creation of a customer account necessarily implies the choice by the Customer of a confidential password, allowing him to access his customer account and to place orders on the Site. This password can be changed online from your customer account. This password is personal, confidential and non-transferable, and the Customer therefore undertakes not to communicate it to third parties.

 

Sia et Compagnie cannot, in any event, be held responsible for fraudulent or abnormal use of the Customer's password and/or customer account, and reserves the right to temporarily suspend access to the customer account in in the event that such uses are observed.

Acceptance of the General Conditions of Sale by the Customer

From the moment the buyer has registered his order by clicking on the "Order" icon, he is considered to have accepted in full knowledge of the facts and without reservation these general conditions of sale.

 

All the data provided and the recorded confirmation will constitute proof of the transaction.

 

Confirmation will be worth signing and acceptance of transactions.

Order confirmation

After having validated his order on the Site, the Customer will receive by e-mail an acknowledgment of receipt from Sia et Compagnie containing the elements thereof, provided that the e-mail address indicated at the time of the creation of the customer account is valid and does not contain an error.

 

This e-mail will constitute the acceptance by Sia et Compagnie of its order and will thus form the sales contract between the Customer and Sia et Compagnie. It will contain all the constituent elements of the contract entered into (Products ordered, quantities, sale price, delivery times and place, shipping method and costs, etc.)

 

Sia et Compagnie reserves the right not to confirm an order for any reason whatsoever, relating in particular to a problem of availability of the Product(s), or to a dispute relating to the payment of a previous order.

Payment terms

Payments are made online through the secure payment platform Paypal. It is not mandatory to have a Paypal account to order. When you validate your basket (“order”) you are redirected to the Paypal page, you can then select the method of payment by credit card and fill in the usual fields concerning your card.

ARTICLE 3: PRICE

 

The prices are indicated in euros, are not subject to VAT  according to art. 293B of the CGI. They are only applicable on the date of validation of the order by the Customer.  

 

The prices do not take into account the delivery costs, any promotional offers and personal reductions, indicated before the final validation of the order.

 

Prices cannot be changed once the Customer's order has been placed. Similarly, if one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change may be passed on to the selling price of the Products present on the Site.

ARTICLE 4: DELIVERY

Delivery services

The products are delivered to the address indicated by the Customer on the order form.

 

The Client must therefore verify the completeness and conformity of the information he provides to Sia et Compagnie.

The products acquired by the Customer will be shipped within 10 working days from receipt of payment for the order by Sia et Compagnie and from the dispatch of the order confirmation email. This deadline does not constitute a strict deadline and Sia et Compagnie cannot be held liable towards the customer in the event of late delivery if the order has not been placed and paid for within 10 working days. maximum recommended by Sia et Compagnie in the description of these products.

Sia et Compagnie cannot be held liable in the event of delay or suspension of delivery attributable to the Purchaser or in the event of force majeure.

 

Sia et Compagnie cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers (including in particular in the event of a total or partial strike, in particular of postal services and means of transport and/or communication).

Shipping times: 

Sia et Compagnie has chosen different delivery options:

Standard home delivery (with tracking)

online delivery

Deadlines and packaging during transport

Transport times depend on the carrier and the place of delivery.

 

Sia et Compagnie informs the Customer of the deadlines announced by the carrier for information only. They do not include Saturdays, Sundays and public holidays.

The Products are packaged in such a way as to comply with the transport standards in force, to ensure optimal protection of the Products during their delivery.

ARTICLE 5: RIGHT OF WITHDRAWAL / RETURN / EXCHANGE

 

All the products created by Sia et Compagnie are personalized and cannot under any circumstances be the subject of a refund or an order cancellation once they have been created or are in the process of being created. If your order contains personalized items, you can contact customer service to find out the status of your order.

ARTICLE 6: RETENTION OF OWNERSHIP CLAUSE

 

All elements of the https://www.siaetcompagnie.fr website are and remain the exclusive intellectual property of Sia et Compagnie. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site.

ARTICLE 7: CONFIDENTIALITY

Information collection

By browsing our site www.siaetcompagnie.fr, you are required to provide us with personal data. We would therefore like to inform you about the use made of this data and your rights concerning it.

The processing of your personal data is carried out under the responsibility of Sia et Compagnie.

The personal data we collect is stored on a secure server.

 

Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties.

Sia et Compagnie is committed to protecting the personal data of its customers and to respecting their confidentiality, in accordance with our personal data protection policy. When Sia et Compagnie uses trusted third parties to manage its business, these partners undertake to comply with the same provisions regarding the protection of your personal data. These partners intervene in particular in the security of the means of payment, the delivery of the orders or the commercial activity.

Purpose of the Collection

The collection and saving of personal information is carried out in order to:

  • To personalize and improve your browsing experience on our site

  • Improve customer service and your support needs

  • Contact you by email

  • Administer a contest, promotion, or survey

We collect information when you register on our site, place an order, when you log into your account, or when you contact us through forms. The information collected includes your name, email address, phone number, and mailing address.

Use of cookies

Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

Right of rectification and deletion

You have the right to access, rectify and oppose the processing of your personal data. You can exercise this right by sending your request to Sia & Compagnie via our email address siaetcompagnie@gmail.com.  

ARTICLE 8: INTELLECTUAL PROPERTY

 

All the visuals and photographs visible on the Site, and in particular those representing and illustrating the products, are protected by copyright and all other intellectual property rights and belong to Sia et Compagnie.

 

Any reproduction and/or representation of any kind whatsoever, without authorization, of a visual or a photograph represented on the Site constitutes an infringement and will be prosecuted.

 

Similarly, all other data of any kind whatsoever, and in particular the texts, graphics, logos, icons, images, photographs, video, brands, characteristics of the Site appearing on the Site are necessarily protected by the right of copyright, trademark rights and all other intellectual property rights, and belong to Sia et Compagnie or to third parties having authorized Sia et Compagnie to use them.

 

The Customer undertakes under these conditions not to reproduce, summarize, modify, alter or redistribute, without the prior express authorization of Sia et Compagnie by written request.

ARTICLE 9: DURATION AND APPLICATION

 

These General Terms and Conditions of Sale apply throughout the duration of the Products offered by Sia et Compagnie.

 

Sia et Compagnie reserves the right to modify its general conditions of sale at any time and therefore invites its members to consult them regularly. By validating his orders, the customer accepts the new terms of the general conditions of sale.

 

Members who do not want contractual relations to be governed by the new general conditions of sale must notify this on the date from which the new conditions take effect and must stop using the services of Sia et Compagnie.

 

ARTICLE 10: DISPUTES-JURISDICTION

 

These General Conditions of Sale and the resulting purchase and sale transactions are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall prevail in the event of a dispute. Failing amicable resolution, the dispute will be brought before the Commercial Court of Evry.

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